Terms & Conditions

1. Introduction

  • 1.1 Welcome to You Tap It Ltd ("we", "us", "our"). By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions ("Terms"). These Terms apply to all customers, including individuals, retailers, and hospitality businesses, purchasing products in single or wholesale quantities.

2. Use of the Website

  • 2.1 By using our website, you confirm that you are at least 18 years old or are accessing the website under the supervision of a parent or guardian.
  • 2.2 You agree to use our website solely for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.
  • 2.3 You must not misuse our website by knowingly introducing viruses, trojans, worms, or other harmful material.

3. Product Information

  • 3.1 We offer a range of NFC-activated products, including keyrings, greetings cards, and clothing. All products are described and displayed as accurately as possible on our website.
  • 3.2 Prices, descriptions, and availability of products are subject to change without notice. We reserve the right to discontinue any product at any time.
  • 3.3 We endeavour to ensure that the colours and images of our products on the website are accurate. However, we cannot guarantee that your device"s display will accurately reflect the product colours.

4. Orders & Payments

  • 4.1 All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order at any time.
  • 4.2 Payment must be made in full at the time of order unless otherwise agreed. We accept visa, mastercard (debit & credit) and payment via BACS.
  • 4.3 Our minimum order quantities are specified within each product page, with tiered wholesale discounts available in most cases. Please contact our sales team for more details.
  • 4.4 Prices are displayed in GBP (£), excluding VAT unless otherwise stated.

5. Shipping & Delivery

  • 5.1 We ship products within the UK and internationally. Delivery times and costs vary depending on the destination and order size. Shipping costs will be calculated at checkout.
  • 5.2 All orders will have an associated processing time before dispatch (this is displayed on each individual product page).
  • 5.3 Risk of loss and title for the products pass to you upon delivery of the items to the carrier.

6. Returns & Refunds

  • 6.1 We offer a 30 day return policy for single item purchases if the product is faulty or not as described. Please contact us to arrange a return.
  • 6.2 For wholesale orders, returns are only accepted in cases of defective products. Please inspect all items upon receipt and notify us of any issues within 7 days.
  • 6.3 Refunds will be processed within 14 days after we receive the returned item(s) in their original condition.

7. Wholesale & Bulk Orders

  • 7.1 By ordering multiples of any one product, you designate yourself as a wholesale customer. Please contact us for more information on bulk pricing and wholesale terms.
  • 7.2 All wholesale orders are subject to our review and approval. We may request additional information or documentation before accepting a wholesale order.

8. Intellectual Property

  • 8.1 All content on our website, including but not limited to images, text, graphics, logos, and software, is the property of You Tap It Ltd or its content suppliers and is protected by UK and international copyright laws.
  • 8.2 You may not reproduce, distribute, or otherwise use any content from our website without our express written permission.

9. Limitation of Liability

  • 9.1 To the fullest extent permitted by law, You Tap It Ltd shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of our website, products, or services.
  • 9.2 Our liability for any direct damages shall not exceed the total amount you paid to us for the specific order or product that is the subject of the claim.

10. Governing Law

  • 10.1 These Terms are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales.

11. Changes To The Terms & Conditions

  • 11.1 We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the website. Your continued use of the website following any changes indicates your acceptance of the new Terms.

Contact Information

If you have any questions or concerns about these Terms, please contact us at:

  • You Tap It Ltd
  • Email: [email protected]
  • Office Address: Rydal Avenue, Poulton, Lancashire, FY6 7DJ